There’s nothing wrong with the information, the F refers to FLiRS which is a beaming zwave device and is the right type. Try to reboot your router and see if that helps or move the hub to a different port if possible on your router. I gave up and returned the modules. If the hub is lest than a few feet away you can also try a general device exclude then try pairing again. Use the general exclude mode first, then add the lock. With the Kwikset app and your smartphone, you can manage your lock from anywhere. Lock and unlock, manage user codes, view lock activity, receive lock notifications and much more. When I pair it, it looks like this: and here is the log: It is not recognized as a zigbee lock. I gave up and did other stuff. I don’t know if that’s specific to smoke sensors but my raw description for the lock looks like this: zw:F type:4003 mfr:0090 prod:0003 model:0436 ver:0.00 zwv:0.00 lib:00 cc:5E,72,5A,98,73,7A role:07 ff:8300 ui:8300. A day or two later I wanted logs to review so without moving the Hub, I went and started a pairing. ... 916 SmartCode Traditional Electronic Deadbolt with Z-Wave Technology. Thanks! In our lab we once had an issue where the hub had pairing issues and kept acting up with connection issues. zw:Ls at the beginning of the raw description for the device in the IDE?”. I appreciate both you guys responding so quick! I have tried having the locks both locked and unlocked while pairing. Security on the outside, convenience on the inside. 3 Finishes. Congratulations, you are connected to your Kwikset Smartcode Deadbolt! I can push the A link button and then the lock starts working. My guess is that it's a 910 lock. I cannot pair my Kwikset SMARTCODE916. I would be surprised if it really won’t pair. Couple have been a bad connection or a bad Ethernet wire (we also changed the wire) or a bad port. If it still fails maybe @Kianoosh_Karami could provide additional troubleshooting steps. The Mastercode must be 4-8 digits. Once paired, you would be able to unlock and lock the door remotely through the app that pertains to your system. I'm guessing Kwikset is not waking up to accept a command. I paired the lock with the Samsung SmartThings Hub. I have my fingers crossed. The Kwikset Home. 912 SmartCode Electronic Tustin Lever with Z-Wave Technology. I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. 1. The second hub right next to it was just fine. 09/13/2016-Important message to Kevo 1st Gen and 2nd Gen owners regarding iOS 10 The 914 instructions said to hold it less than 12 inches from the hub when pairing. ADT Pulse Touchscreen Deadbolt 916 Kwikset Smartcode. 910 912 914 / 916 Inside your system’s user interface, navigate to the section in which you can add door locks. If not, please ping me with your Hub ID and node ID and we can take a look to see what went wrong. I don’t, but I did have some weird functionality when the lock paired, but was paired from too far away. Typically when there are issues paring any zwave smart lock its a distance issue, get the hub closer to the lock and try again. Do you have that problem? Verify that sharing is turned on for the Kevo app. or move the hub to a different port if possible on your router. networkSecurityLevel: ZWAVE_S0_FAILED suggests that the device has failed to establish S0 connection with the hub. 1. 2. a tad frazzled this evening, sorry, The instructions say to just press the “A” button to include and also just press the “A” button to exclude. It says Z-Wave. You must be within 6 feet of the controller for the lock to pair. Powered by Discourse, best viewed with JavaScript enabled, FAQ: My lock/device does not pair or appears to pair but it won't show up in the mobile app or IDE - stale DTH, Having An Issue With networkSecurityLevel: ZWAVE_S0_FAILED. Here are the instructions: http://s7d5.scene7.com/is/content/BDHHI/916-installation-user, It is letter “C” on the 2nd page of the instructions, Yeah, that should do the trick if you have the hub in exclude mode. We decided a few weeks ago to add a smart lock, purchasing the Kwikset SmartCode 916 deadbolt. I tried a support ticket but they ended up saying it’s not tested device and maybe the community can help. Zooz Zen26.. security failed? I paired my Kwikset 910 last night. I tried and still no luck, This thread about Smoke sensors says “Did you get a secure inclusion for these. Devices & Integrations Has anyone managed to get it paired with Smarthings? Although they will pair I am seeing wrong status, inability to control the locks, and in the IDE " ZWAVE_S0_FAILED". Ended up having to log out and log back into SmartThings App. I have tried adding by just finding a new device and then adding it specifically as a lock. Kwikset SmartCode 912 Lever Door ... @sidjohn1 I moved my smartthings hub about 5 feet away. I don’t know what else I can do. This lock connects to a Z-Wave hub or alarm system. Followed the steps and have also hard reset the lock. 97 To reset the lock, please follow the step by step instructions or our easy to use interactive guide. I'm not sure the exact model, but it's a Kwikset lock; inside it says something about "Home Connect". The door lock is configurable using the ClareHome app and FusionPro. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. Paired a wall outlet next to the door so it is in range. For 910 or 912 Locks, tap the left button four times, then tap Continue. The SMARTCODE 916 Z-WAVE TOUCHSCREEN CONTEMPORARY IRON BLACK SINGLE CYLINDER ELECTRONIC DEADBOLT WITH SMARTKEY SECURITY by Kwikset has new technology as well as a new look. Finally decided to move it to a different port and it started working fine. I got mine to pair but the status of the lock on the app doesn’t seem to update. The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. Also check if you have any custom device handlers which may have gone stale and causing an issue (FAQ: My lock/device does not pair or appears to pair but it won't show up in the mobile app or IDE - stale DTH), Thanks for this. It would pair, but not securely. For 914 or 916 Locks, tap the A button four times, then tap Continue. Here’s how to install and set them up. I am pairing within a foot of the v2 hub. Issues pairing with Kwikset SmartCode 916 deadbolt. Exclude it, and then pair it. How To Install the Kwikset SmartCode 916 Smart Lock - YouTube I have tried excluding and adding them back in. Those instructions were what I needed. If the rebooting the hub didn’t help but it’s working with the other hub then I suspect it’s a hub chip issue or a network issue (latency). The specs and internals look the same. If it is not already on, simply tap the on-off switch to turn it on. its a type "Device" so I go into the device settings and change the type to generic zigbee lock, but nothing works and nothing shows up … I have tried having the locks both locked and unlocked while pairing. We recommend that you pair the lock with the ClareHome Z-Wave controller before installing it in the door. Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. 180° Perform the door handing process once the lock is fully installed. available on the SmartCode 916 product page online at www.kwikset.com. I ordered some zwave (not plus) ones off of eBay for half the price. Oh, I’m not sure if the 916 pairs like the 910, but I paired it as a Z-Wave, not Zigbee (there were different ways to pair each type listed on the back of the instructions). This is helpful if you are adding multiple locks so that you can distinguish each unique lock … I have it connected to the ethernet cable I use for my TV. Oh, I’m not sure if the 916 pairs like the 910, but I paired it as a Z-Wave, not Zigbee (there were different ways to pair each type listed on the back of the instructions). The Wink Hub / Wink Hub 2 should emit a long flash of green light to indicate successful pairing. @dignifiedb, I will try logging out and back into the app. This was confirmed by support. Follow the system instructions to begin. Hi, we recently purchased our Abode system and have been very happy with it. Kwikset SmartCode 910 Series Deadbolt (Traditional) The 914 has a zwave plus board. Thanks for the help. Someone may already be the Owner of the lock. ©2014 Kwikset Corporation 4970 / 01 4 / 11 Technical upport 1-86-83-6584 www.kwikset.com Ensure that Bluetooth is on, as indicated by a small icon on the upper right corner of the smart device screen. Oddly I have a v1 hub at another location on the same account and I am able to successfully pair with that hub. Re-name the lock in your system. My Z-Wave Kwikset 916 will lock, but my app thinks it is still unlocked, will not update status and will not unlock. I held it closer.. touching pretty much.. pair, not secure. You might want to contact support The iron black is very attractive and the smooth edging adds to the overall effect. This is the ADT Pulse Touchscreen Deadbolt made by Kwikset. Was the hub right next to the lock when pairing? Your existing Wi-Fi router and an internet connection brings the ultimate in security and convenience right to your fingertips. Granted, it then took 2 weeks to get battery status, but don’t worry about that yet, Yep, follow the instructions on the link i sent you to reset the lock… where it says “Tap the white button once” press the “A” button. So I have a kwickset 916. It has the home connect lock module; it looks exactly like this one. RELATED: Are Smart Locks Secure? Oddly I have a v1 hub at another location on the same account and I am able to successfully pair with that hub. Pair the door lock using the ClareHome app. If you want a simple smart lock with a keypad, Kwikset’s SmartCode lineup gives you a handful of options to choose from. Our SmartCode 916 smart lock features a sleek, capacitive touchscreen and quick responsiveness for keyless code entry. I have 2 “dumb” kwikset 913 locks that I bought a long time ago. I recently bought “Home Connect Lock Module, Rf Z-Wave Plus 500 Series Chip REV 3.8 for Kwikset Models 909, 910, 911, 912, 913, 914 (Z-Wave Plus)” to be able to control them with Smartthings. You can try to exclude the device and attempt to include it again and check to see if Security Level has changed. Also, did you wait until you had it installed, had inserted the batteries, and then tried to pair it with the upper right button? Make sure the Wink Hub / Wink Hub 2 is blinking a blue light, then tap the "B" button on the lock to pair (the button in the upper-left corner under the battery casing). Did you exclude the lock first? Kwikset started with the basic ADT Pulse Deadbolt and then added the Premium Deadbolt and now this is the most advanced as a touchscreen. I tried a support ticket but they ended up saying it’s not tested device and maybe the community can help. Your information looks good. Wait for the system to find your Lock and add it to your account, … What does that do? Kwikset SmartCode 910 Series Deadbolt (Contemporary) I have a 916 myself and that’s all I had to do. Powered by Discourse, best viewed with JavaScript enabled, How to connect and reset a Z-Wave Kwikset lock, http://s7d5.scene7.com/is/content/BDHHI/916-installation-user. Trying to tackle this one tonight if possible. Once your lock is installed, you have downloaded the Kevo app from the App Store onto your smart device, your account is set up, and your Bluetooth is on, you … ‎With the Kwikset app, control your Kwikset Halo and Aura smart locks directly from your iPhone. Anyone have this working and if so do you have any suggestions? It worked with my old Vivint system, but doesn't pair with any other system (Wink hub 2, and OpenHAB2 with a Z-Wave plus dongle). Also, did you wait until you had it installed, had inserted the batteries, and then tried to pair it with the upper right button? I’ve never seen that suggestion before. I will take a look at your link, thank you. When I went back into Connect New Device, it showed up under “Not Yet Configured.”. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). I have tried deleting, excluding, re-adding with no success. Due to the COVID-19 crisis, shipping carriers are seeing an increase in volume and your order may take an additional 24-48 hours to process. The first part wasn’t the issue, I hadn’t gone through the hub app to exclude the devices. Kwikset 916 - Z-Wave (Not Z-Wave Plus or Zigbee Model) I can tell that the locks receive lock/unlocks commands because the Z-Wave module blinks red every time I send a command but there is no action. Lock and unlock your door; manage and schedule user access; view lock activity history to see who came and went; and get the latest software versions to keep your lock up-to-date with the latest feat… Whoops, @sidjohn1 mentioned that already and I somehow missed that. In depth review of the Kwikset SmartCode 916 Touchscreen smartlock. For updated information, see our response to COVID-19. Thank you all VERY MUCH! I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. Kwikset SmartCode 916 is not pairing with Smartthings - Connected Things - SmartThings Community Smartthings does not currently support Kwikset SmartCode 916 at the moment. Apparently the Kwickset subscribes to that logic while my Yale does not. Took a few tries. Notes. The 916 is described as being the same as the 914, just better looking. Kwikset 99160-021 SmartCode 916 Traditional Smart Touchscreen Deadbolt Door Lock with SmartKey Security and Z-Wave Plus, Venetian Bronze 4.0 out of 5 stars 722 $200.97 $ 200 . It is not enabled by default. 2. Shows unknown. Rated 5.00 out of 5 based on 1 customer rating (1 customer review) $ 299.00. Pairing and removing the Kwikset with ClareHome. I am pairing within a foot of the v2 hub. These instructions apply to the following Z-Wave locks: If the turnpiece does not align with the torque blade, rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). i.e. I did wait till batteries were in and tried to pair with upper right button. @sidjohn1 that worked! When I got it, I assumed it would and held it close. I don’t have any custom lock device handlers. SmartCode 916 Touchscreen (ZigBee) Smart Lock. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code Life Experiences. Explore a world of innovations. Once installed and paired with Echo Plus, homeowners can ask Alexa to lock or unlock their Kwikset smart lock, and check the lock status. Where the hub app to exclude the device has failed to establish S0 connection with ClareHome. 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