Head to Settings > Voice training in the Alexa app and you’ll be asked to speak 25 pre-selected phrases to help Alexa learn your lexicon. However, with an update to how Alexa handles routines, you can set up a single command (like “Alexa, good morning”) to control both of these devices. The solution is to create Amazon Alexa groups. Move it closer to the router and see if this solves the problem. Next, you’ll need the Alexa app, which you can download for free from the Apple App Store or Google Play Store. I do have a mesh network, running at 200 speed. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. 2. Set Up Amazon Echo and Alexa Properly Step 1. Other devices, like Philips Hue, don’t require a ‘Skill’ and can be linked just by asking Alexa to “Discover devices” while pressing the button on the Philips Hue bridge. It does not come back on until I remove the plug and do a modem reset. That is Alexa’s generic response whenever it is having an issue, to prompt you to repeat the command. Restart the Alexa-enabled device. Firstly, make sure your device is actually compatible with the Echo. Last problem: Jan. 6, 2021 at 7:44 p.m. If you’ve got the Sonos Skill, you’ll have noticed that your Sonos speakers duck (dip in volume) when you speak to an Echo. Open the Alexa app and hit Settings. I have remove from the Alexa app and readied, also validated in the smart app. Of course, you can always hit the microphone button on the top of the Echo in order to temporarily prevent her from eavesdropping on your conversations and TV shows. If all else fails you can usually rely on If This Then That (IFTTT) to help bridge the compatibility gaps. You can find answers to thousands of questions from millions of other users. When the LED lights up, release the button. Other potential culprits include your internet speeds and any firewall you have on your network. Start off by opening the Alexa app on your phone and tapping the menu button in the top-left corner of the screen. If not, you must use the app to Disable the Skill completely and then re-enable it. This article will go through what steps you can take to resolve the "Amazon Appstore: Unknown Error" message appearing on your device. The only problem is you’ll have to set up the Echo all over again. This after it … We may earn a commission if you click a deal and buy an item. You can change the wake word in the Alexa app by choosing Settings  > Your Echo > Change wake word. The Amazon Echo speaker range is hugely popular, with many houses having multiple speakers now. Even Dingle-berry works, or Aardvark. However, some might need a little finagling into proper performance. scp.async = true; Also, go to the Alexa SmartApp and assure that your device is selected. I'm sure lots of people have offices/apartments that only have 5ghz wifi so I'm surprised it's difficult to find a plug that will work. Hold the button in until the light ring turns orange and you’re good to go. I had the same issue and was able to track it to an update in the Lutron Caseta app which appended the room name to my device names when I hadn’t done that before. If a particular Skill isn’t doing what it’s told, it may just be a bad Apple. Start by using the voice training tool. I keep getting a Provisioning Failure … 9 common Amazon Echo problems – and how to fix them quickly. Next, you’ll need the Alexa app, which you can download for free from the Apple App Store or Google Play Store. Sometimes this kind of physical reboot of an Alexa-enabled device can fix the problem. FontSize: '', Same thing here. When in the Alexa app you can browse to Your Skills, find the Skill and browse to Manage Preferences. Still does the same, “a few things share that name, which did you want?”, Got it to work… had to rename the light in the Alexa app, then change it back… Now working, name the light in the Alexa app, then change it back… Now work. The next step, of course, is to follow the set-up instructions for the smart home device before asking Alexa to discover it. IAB_Category: 'IAB1', If you’re experiencing intermittent connectivity or non-existent Wi-Fi connectivity with your Amazon Echo, here’s what to try. I already have 4 smart plugs set up, but this one won't connect. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. I have been using Alexa for a long time without issue. setTimeout( function() { #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} Alexa will confirm the connection. i[btoa('video intelligence start')].init(config); Get help using and troubleshooting common issues with Amazon Smart Plug. “a few things share that name, which did you want?”. Remember, if Alexa doesn’t support the device of your choice, you can always create an IFTTT recipe to get around it. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. Tap on your Echo device, select Bluetooth and Clear all paired devices. This range of TV is Alexa enabled out the box and comes with a push-to-talk smart remote. One of the Echo’s best skills is its ability to stream media from multiple sources, including Spotify, TuneIn, Pandora and iHeartRadio. I keep getting a Provisioning Failure … Make sure that your Alexa device and your Amazon Smart Plug are connected to the same Wi-Fi network. Tap Devices. NEVER put “light” when naming a device. Amazon Smart Plug Deregister and Reset There’s even an official Alexa IFTTT channel. If you can't find a match, it's likely that Alexa doesn't support your plug. It may need a bridge like the SmartThings or Wink hub. Just unplug the device from the outlet and plug it back in. 5GHz promises less interference, better speeds and a more stable connection and it is often less congested. To deregister and reset your Amazon Smart Plug: Press and hold the button on the device for 12 seconds. For example, if you're setting up an Amazon Echo the light ring on the top of the device should turn orange. */ Alexa Smart plug and heat cables I'm installing heat cables on the roof to prevent ice dams and will plug it into an outside outlet. Same with the two plugs I have. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. Please let me know if you find a solution. Amazon Smart Plug, works with Alexa – A Certified for Humans Device List Price: $24.99 Price: $5.00 You Save: $19.99 (80%) Available from Amazon, … Unfortunately, the only other choices are the rather un-fun “Amazon” and “Echo”. ChannelID: '5f2bc16e3709e324807ce0c1', "name" Bedroom Light After that you just say Alexa turn on/off "plug name" and you are good to go ... Got the dreaded "Provisioning Failure" literally 8-10 times over an afternoon. Select Device Options from the settings menu. Open the Alexa app and have it detect new devices, then follow the instructions to use Alexa for voice control. In the Alexa App, also go to the Smart Home page, devices, and at the bottom press the button to scan for devices. It’s not that generic, it only occurs when there are multiple devices that have similar names. For example, you group the kitchen Sonos and Echo together. If you’re still experiencing problems, you can unpair and re-pair your Bluetooth devices. Smart Plugs . Let’s get started. While holding the button, plug … But that’s what happened. If not, then delete it anyway and rerun discovery. Thanks for everyone’s help. That’s quite annoying if someone’s listening to music in the bedroom and you’re trying to talk to Alexa in your kitchen. If so, then delete it. I am attempting to connect a smart plug for my Echo Dot (Alexa) system. If you’re connection is less than 0.5Mbps, you’re probably out of luck when it comes to effective streaming, while Amazon advises you to ensure the following ports are open if you’re running additional security measures: 123, 443, 4070, 5353, 40317, 49317, 33434. Try switching the device from the 2.4GHz frequency to the 5GHz frequency or vice-versa. }, 2000 ); Press and hold the button on the plug. Alexa might seem to be unresponsive because your Echo is too far away from the router. All you need is an Alexa-enabled device, such as Echo, Fire TV, Fire tablet, Sonos One, or even just the Alexa app on your phone. I had a switch that had previously just been called “ceiling.” The Lutron Caseta app update changed it to “kitchen ceiling” and then the next time echo did its automatic update, it started having problems when I said “turn on the ceiling,” which is weird, since I wasn’t saying the part of the name (“kitchen”) which was giving it a problem. The Echo supports the Advanced Audio Distribution Profile (A2DP SNK) and Audio / Video Remote Control Profile (AVRCP) so ensure the device you’re attempting to connect matches up. As of the writing of this post, the plug has over 3,800 reviews and 4.5 stars on Amazon, so I’m not alone.. Best uses for the Smart plug This was a GE Jasco light switch. BG_Color: '', Amazon Smart Plug, works with Alexa – A Certified for Humans Device List Price: $24.99 Price: $5.00 You Save: $19.99 (80%) Available from Amazon, BGR … list of compatible devices can be found here. By stubbornly retrying over and over, I eventually got it working. Font: '', 3. You should be able to control after 30-45 seconds; b. Once you’ve finished, restart your Amazon Alexa device and see if that resolves the issue. While holding the button, plug into an outlet. Related: Best Alexa skills. }; Provided the smart speakers that you’re using can be used in a group, you shouldn’t have the same problems again and you can go back to controlling your music with your voice without annoying anyone else in the house. Powered by Discourse, best viewed with JavaScript enabled, RESOLVED - Alexa won't turn on/off 1 light (previously did). (function (v,i) { Move your Echo to higher ground, like a bookshelf, to avoid signal interference. After that you just say Alexa turn on/off "plug name" and you are good to go The plug can be renamed to whatever you want as a command word like "living room lights" but defaults to plug 1, plug 2 etc Next, check what Alexa actually heard. config = { After that you just say Alexa turn on/off "plug name" and you are good to go The plug can be renamed to whatever you want as a command word like "living room lights" but defaults to plug 1, plug 2 etc I was able to plug in my baby monitor and then tell Alexa to “turn off plug … This may resolve the issue. Welcome to the wonderful world of home automation… Remember: To err is human, to really foul things up takes a computer. If that’s the problem, follow the steps outlined above. After that it was very simple. The Alexa app keeps a note of all of your requests, so you can see exactly what she heard. I've got a bunch of Alexa Smart plugs and a load of echo dots in the house already, so was figuring I could plug the cables through a smart plug for ease of … Although this is an old post. Chris Smith is a freelance technology journalist for a host of UK tech publications, including Trusted Reviews. The Smart Plug connects to your Wi-Fi network instantly if your Amazon Echo is connected to your home network. Amazon Smart Plug lets you voice control your lights, fans, coffee makers, and more. Where I want the plug and where my echo is 3 feet away through a thick wall. That way, when you speak to your kitchen Echo, only the kitchen Sonos ducks in volume. PublisherID: '585309391442756', Tap on your Echo device, select Bluetooth and Clear all paired devices. Open the Alexa app and hit Settings. #mergeRow-gdpr {margin-top: 20px;} If so, then delete it. Amazon says microwaves or baby monitors could also be causing interference, and the company also advises to keep the Echo at least 8-inches from a wall. I already have 4 smart plugs set up, but this one won't connect. Although our experiences with the Alexa-enabled devices have been pain-free thus far, here are some of the Amazon Echo problems you may experience, complete with suggestions for how to resolve them. 5 days ago. I am attempting to connect a smart plug for my Echo Dot (Alexa) system. Everything you need to know about the Amazon Alexa Smart Plug. July 26, 2019: Smart plugs and outlets are great tools for turning everyday electronics and appliances into smart devices without having to invest in a bunch of new stuff. By stubbornly retrying over and over, I eventually got it working. Alexa has access to around 25,000 Skills and not all of them are going to work in the way you think. Plug your Alexa-enabled device into a power outlet and wait until it displays the appropriate signifier, which will be explained in the app. The plugs were very simple to set up, all you do is scan it with the Alexa phone app, plug it in and then use the app to hook it to your wifi. scp.type = "text/javascript"; Echo’s connectivity status is indicated by the power LED on the bottom rear of the device, with white meaning good and orange denoting no Wi-Fi connectivity. 2 calls to Amazon did not resolve it. This after it had worked flawlessly for 5 months. It’s good in theory, but you may find that every Sonos speaker ducks when you speak to any Alexa device. Is Alexa close to noisy appliances like air conditioning vents, the TV, stereo or dishwasher? Keywords: '', Logically, you’ll need an Echo device, or Alexa speaker as some like to call it. Alexa’s voice recognition naturally improves as it gets to know you, but there are ways to avoid repeating yourself. })(document, window); Make sure both the app and device are on the same Wi-Fi network and then see if Alexa can hear you. Amazon Smart Plug: To restart, unplug and plug back in the device. If you’ve got third-party Echo devices that can’t be grouped, then using those smart speakers will duck all Echo speakers. The next step, of course, is to ensure your Bluetooth device has the requisite battery charge. Make sure the Alexa-enabled device is in Wi-Fi range. I bought a set of 4 smart plugs. Alexa also has a companion website and companion apps for iOS and Android. It’s a feature designed to lower the volume to give Alexa a chance of hearing what you’re saying. I just added a new topic on this. He's based in South Florida, USA. The Amazon Smart Plug is essentially a voice-activated on/off switch that you can control with Alexa. Text_Color: '', Bottom line - It's a good plug but a nightmare to set up. "name" Night Light, Now when I tell it to turn off “name” Bedroom Light, it keeps telling me multiple devices share that name and to specify which one…. Release the button once you see the red LED light. Power off or unplug the Echo or Alexa-enabled device, turn it back on, then connect to Wi-Fi again. Check that your device is within 30 ft (9 m) of your Amazon Smart Plug. I got an Amazon smart plug today and set it up, Alexa found the device, I renamed it to Christmas Tree, nd when I tell Alexa to turn on Christmas tree, she replies with device not found. Install the Alexa app and Plug-in Amazon Echo. Had named two lights, one for me and one for the wife (Steve’s light) and (Karen’s light), that worked fine for a few months then I started getting that stupid response ( A few thing share that name, which device did you want?). Also, ensure you’ve downloaded the most recent firmware and software updates for your devices, and remember that many smart home devices require you to enable it as a ‘skill’ in the Alexa app. Language: 'en-us', The Smart Plug connects to your Wi-Fi network instantly if your Amazon Echo is connected to your home network. Place your Echo speakers in the same groups as the Sonos speakers that they usually control. There’s a reset button next to the power adapter. “I’m sorry, I don’t understand the question,” can be Alexa’s most uttered phrase at times and it can be really frustrating. You can also reduce the congestion on your Wi-Fi network by removing unused devices from the network. Got the dreaded "Provisioning Failure" literally 8-10 times over an afternoon. You still need to delete the plug from your Alexa app for it to be completely reset. 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